Terms & Conditions

  • Payment

    Reservations are made by completing the Booking Form and returning it to Jane Kersel, hereafter referred to as the 'Company' “Jane Kersel Ltd” or any authorised booking agent, together with a 50% deposit of the full price of the trip (bank details are provided on the Booking Form.

    The Company will provide and arrange only the itinerary described in the tour. Quoted tour prices include all accommodation, meals, beverages, treatments, horses and tack (for those wishing to take advantage of the horses that live there), baggage handling, transfers via Seville airport or Cordoba railway station. Quoted tour prices include planning, handling and operational charges and are based on the current rate of exchange and tariffs at the time of the planning and publication of the tour. In the event of a marked increase in foreign exchange rates or tariff rates, costs are subject to revision.

    Itineraries are planned far in advance and changes can occur. We reserve the right to amend such an itinerary at any time if necessary. Any minor changes are always made with the client’s benefit in mind.

  • Deposit

    A non-refundable 50% deposit is required with the booking form to confirm your place. The balance payment is due no less than 6 weeks prior to the event. Bookings made less than 6 weeks prior to the event must be paid in full to secure your place.

  • CANCELLATION POLICY

    Due to the organisation and logistics of such a bespoke trip deposits and final payments are non-refundable. Thereafter switching to another retreat date will only be offered, and only if there is available space under exceptional circumstances, at the discretion of The Director of Jane Kersel Ltd. Any such requests must be made in writing to the Company and if that falls less than 30 days prior to the start date then any transfer will not be possible.

  • Riding

    Although our horses are extremely well-behaved and big-hearted, for health and safety reasons, we ask all guests wishing to ride to sign an indemnity form on arrival at the Riding School. Insurance is the responsibility of the client, we do not offer insurance of any kind.